Approvals

Applies to: SP-MIS, DRIMS

This guide is for users who review and approve requests, entitlements, or other items that require authorization before they take effect.

Overview

OpenSPP uses approval workflows to ensure proper oversight of sensitive operations. Before changes to beneficiary data, payment batches, or supply requests take effect, they must be reviewed and approved by authorized users.

Depending on your organization's configuration, some items may require approval from multiple people at different levels. This is called multi-tier approval. For example, a large payment batch might need approval from a supervisor first, then a finance manager.

What Gets Approved

Type	Description	Common In
Change Requests	Updates to beneficiary information	Social Registry, SP-MIS
Entitlement Batches	Benefit calculations for a cycle	SP-MIS
Payment Batches	Payment runs ready for disbursement	SP-MIS
Supply Requests	Requests for relief supplies	DRIMS
Program Cycles	Moving cycles to the next stage	SP-MIS

Approval Status

Every item that requires approval has a status:

Status	What It Means
Draft	Not yet submitted for approval
Pending Approval	Waiting for someone to review and approve
Revision Requested	Reviewer asked for changes before approving
Approved	Approved and ready to take effect
Rejected	Declined with a reason

Who Can Approve

Your administrator configures who can approve different types of items. You can only see and act on items assigned to you or your team.

Role	What You Can Do
Viewer	See approval records, but not take action
Approver	Approve or reject items assigned to you
Manager	Full access including configuration

If you cannot see items you expect to approve, check with your administrator about your permissions.

In This Section

• Review and Approve Requests

Are You Stuck?

Cannot see the Approvals menu? You need at least Viewer permissions for approvals. Contact your administrator to get access.

No items in your approval queue? Either there are no pending items, or they have been assigned to another approver. Check with your supervisor.

Need to delegate approvals while you are away? Contact your administrator to set up delegation rules.

Approved or rejected something by mistake? Contact your supervisor immediately. Some actions can be reversed, depending on the workflow stage and your organization's policies.