User guide#

Welcome to the OpenSPP User Guide. This guide helps government employees and program staff perform daily operations in OpenSPP.

What you'll find here#

  • Getting started - Login, navigation, and basic concepts

  • Registry - Managing individuals, groups, and registrant data

  • Change requests - Submitting and processing data change requests

  • Case management - Managing individual and family cases from intake to closure

  • Programs - Program management, enrollment, and eligibility

  • Payments - Payment distribution and service points

  • Approvals - Reviewing and approving requests and batches

  • Grievances - Logging, investigating, and resolving beneficiary complaints

  • GIS - Viewing registry data on maps and generating geographic reports

  • Reference - Quick reference material and glossary