Relevant user guides

This page lists the user guides relevant to OpenSPP SP-MIS. These guides are written for government staff and program officers who use the system day-to-day.

Getting started

• Navigate the OpenSPP interface — Learn the main menu, search, and navigation patterns

• Set up role-based access — Assign users to roles and areas

Registry

• Register an individual — Create a new individual registrant record

• Register a group or household — Create a household and add members

• Search and filter registrants — Find records using the search portal

• Import registrant data — Bulk import registrants from a spreadsheet

• Export registrant data — Export registry data for reporting

Programs

• Create a social protection program — Set up a new program with benefit type and eligibility

• Enroll beneficiaries — Add eligible registrants to a program

• Manage entitlements — View and process beneficiary entitlements

• Run program cycles — Create and manage disbursement cycles

• Allocate funds to a cycle — Assign a budget to a program cycle

• Manage in-kind products — Configure products for in-kind distribution

Payments

• Manage service points — Set up and manage physical distribution or payment points

Approvals

• Process approval requests — Review and act on pending approvals

Change requests

• Available change request types — Overview of change request types configured in the system

• Submit a change request — Request a data update through the formal change process

• Review a change request — Approve or reject a submitted change request

Grievances

• Log and manage grievances — Record and track beneficiary complaints

• Configure SLA rules — Set response time targets for grievance categories

Reference data

• Manage vocabularies — Maintain code lists used across the system

• Manage areas and geography — Update administrative area definitions