Relevant user guides

This page lists the user guides relevant to OpenSPP Social Registry. These guides are written for government staff and program officers who use the system day-to-day.

Getting started

• Navigate the OpenSPP interface — Learn the main menu, search, and navigation patterns

• Set up role-based access — Assign users to roles and areas

Registry

• Register an individual — Create a new individual registrant record

• Register a group or household — Create a household and add members

• Search and filter registrants — Find records using the search portal

• Import registrant data — Bulk import registrants from a spreadsheet

• Export registrant data — Export registry data for reporting

Approvals

• Process approval requests — Review and act on pending approvals

Change requests

• Available change request types — Overview of change request types configured in the system

• Submit a change request — Request a data update through the formal change process

• Review a change request — Approve or reject a submitted change request

Grievances

• Log and manage grievances — Record and track beneficiary complaints

• Configure SLA rules — Set response time targets for grievance categories

Reference data

• Manage vocabularies — Maintain code lists used across the system

• Manage areas and geography — Update administrative area definitions