Create cycles & prepare entitlements#

In this tutorial, you will learn the process of configuring, creating, and approving cycles and preparing entitlements in OpenSPP.

Prerequisites#

To create a cycle and prepare entitlements in OpenSPP, you need to:

  • Ensure your program is set and ready. Learn more about this in the documentation Create program.

  • Enroll beneficiaries in the program. Learn more about this in the documentation Enrol beneficiaries.

  • Allocate funds to the program. Learn more about this in the documentation Allocate funds.

  • Ensure your user account have the appropriate user permissions, such as Global Program manager, or System Admin roles. Learn more in this guide: User access

Objective#

By the end of this tutorial, you will learn how to configure both new and existing cycles, manage entitlements, and allocate funds within OpenSPP. You will also learn the importance of proper setup for cycle approval and entitlement management to ensure accurate and effective distribution of assistance.

Process#

To begin configuring cycles and preparing entitlements in OpenSPP, login into your OpenSPP account, then select an existing program.

Please note that any configuration changes made to your program will not impact cycles that have already been approved. Such changes will only apply to cycles created after the modifications. However, if you are already satisfied with the current program configurations, you may proceed to Creating cycle section of this document.

Editing program configuration#

Cycle configuration is initially performed during program creation, as detailed in the Configure the cycle manager section of Create program. However, you may also update the cycle configuration for an existing program as needed.

Click on a program and navigate to the Configuration tab.

Program configuration tab showing eligibility managers, cycle manager, and entitlement manager sections

Eligibility managers#

You can edit the eligibility manager by clicking on the green icon.

Edit eligibility manager interface with green edit icon highlighted

On the popup that appears, click on the Admin Area dropdown field to select the target area of the cycle. You may also narrow down your criteria by clicking on New Rule.

Eligibility manager popup showing Admin Area dropdown, New Rule button, and criteria configuration options

The number indicated in record(s) represents the number of beneficiaries that qualify your criteria. After configuring, click on the Save button to apply changes.

The changes made will only be applied to existing cycles that are in Draft and To Approve state, it will not be applied to cycles that fall under Ended or Approved state.

Eligibility criteria interface showing record count of qualifying beneficiaries and Save button

To apply the latest eligibility changes for the cycles under To Approve state, it must first be set back to Draft state. Click on the green button beside the cycle, then click on Reset to Draft button. This resets the cycle back to Draft state.

Cycle actions menu showing Reset to Draft button for cycles in To Approve state

To apply the latest eligibility changes for the cycles under Draft state, click on the green button beside the cycle then click on Verify Eligibility button.

Cycle actions menu showing Verify Eligibility button for cycles in Draft state

The Beneficiaries count should be updated accordingly.

Cycle manager#

You can edit the cycle manager by clicking on the green icon.

Cycle manager section with green edit icon for modifying cycle settings

A popup is displayed. Make the necessary changes and then click Save.

Cycle manager configuration popup with fields for recurrence, auto-approval, and approver group settings

See Configure the cycle manager section of the document Create a social protection program for more information on the displayed fields.

Please note that changes you made on Auto-Approve entitlements and Approver Group are only applicable to New, Draft or To Approve cycles, while changes made for Recurrence only apply to the New cycles created thereafter. If you wish to edit the current recurrence of an already existing cycle, it must first be on Draft state. Click on the green button beside the cycle, then on the popup menu, click on the Start date and End date of a program to modify. Click on Save to apply changes.

Cycle editing popup showing Start date and End date fields with Save button for modifying cycle duration

Entitlement manager#

You can edit the entitlement manager by clicking on the green icon.

Entitlement manager section with green edit icon for modifying entitlement configuration

A popup should appear. Make the necessary changes and then click Save.

Entitlement manager configuration popup with entitlement settings and Save button

See Tutorial Configure cash entitlements to learn more on configuring cash entitlements.

Please note that changes you made into the following fields are only applied to newly prepared entitlements.

Creating cycle#

A cycle can only be created under a program. If you do not have any existing programs yet, you may refer to this document Create program.

Select an existing program from the program table list. You will be directed to the screen below. Click Create New Cycle to generate a cycle for the program.

Program detail view showing Create New Cycle button and existing cycles table

Please note that during the creation of the program, if One-time Distribution was enabled, a single cycle will be automatically generated upon creation of the program and this program will not have any Create New Cycle button, as this program is meant to run with one cycle only.

Program with one-time distribution showing automatically created cycle without Create New Cycle button

Once a cycle is created, click on the green button beside it to open it. You may click on the Edit button to change Cycle name, Start date and End Date fields.

Cycle detail view showing Edit button and cycle information fields including name, start date, and end date

If there were additional beneficiaries added into the program after this cycle was created, you may click on Copy Beneficiaries from Program to sync beneficiaries into this cycle. The Verify Eligibility button is to check if beneficiaries enrolled would still qualify the criteria set for this cycle.

Preparing entitlements#

It is important to prepare entitlements for a cycle before a cycle is approved, as you will not be able to redo prepare entitlements anymore once the cycle has been approved.

Select the program you wish to act upon and click the green icon beside the cycle you wish to generate entitlements for.

Cycle list showing green action icon for accessing cycle management options

Click on the Prepare Entitlement button. Entitlements will be generated.

Cycle actions menu highlighting the Prepare Entitlement button

The number count on top of Entitlements indicates the amount of entitlements prepared for the enrolled beneficiaries.

Cycle overview showing Entitlements count indicating the number of prepared entitlements for beneficiaries

Note: A yellow warning message appears if processes are still running. If displayed, click Refresh within the yellow warning message. Repeat every now and then until the yellow warning message disappears. It is important to let the warning message resolve before proceeding into the next step as it might otherwise cause data discrepancy.

Yellow warning message displaying process status with Refresh button for updating the view

To verify the prepared entitlements, from the top section of the cycle page, click on Entitlements beside Beneficiaries to display a table of entitlements under Draft state.

Entitlements tab showing table view of draft entitlements with beneficiary details and entitlement amounts

Click further on an entitlement to show more details.

Individual entitlement detail view showing specific entitlement information and status

Approving a cycle#

After entitlements are prepared, the next step is to approve the cycle. Please note that only the assigned user with correct access rights is able to approve cycles for the program. This is set during the creation of the program, however it can also be changed in the Approver group dropdown within the cycle manager of the program configuration.

Login to OpenSPP with a user role to approve the cycle. After clicking on the program, select a cycle to approve by clicking on the green button beside it, click on To Approve button.

Cycle actions menu showing To Approve button for moving cycle to approval state

Note: If a yellow warning message displays, click on the refresh button within the yellow warning message until it resolves.

Yellow warning message during cycle approval process with refresh button for status updates

Click on the Approve button to approve the cycle.

Cycle approval interface showing Approve button for final cycle approval

Please note that enabling Auto-approve entitlements in the program's Cycle manager configuration auto approves the entitlements upon approving the cycle. Therefore, you may skip Approving entitlements section if this is enabled.

Approved cycle status showing successful cycle approval with updated state

If entitlements were not auto approved successfully, it could be that the funds for the program are insufficient or missing. See the documentation Allocate funds for more details.

Approving entitlements#

After approving a cycle, the next step is to approve the entitlements. Please note that only the assigned user with correct access rights is able to approve entitlements for the cycle. This is set during the creation of the program, however it can also be changed in the Entitlement Validation Group dropdown within the Entitlement manager of the program configuration.

Entitlement validation group

Login to OpenSPP with correct user role to approve the entitlements. After clicking on the program, select a cycle by clicking on the green button beside it and click on Approve entitlement. A yellow warning message appears if processes are still running. Make sure to click Refresh within the yellow warning message. Repeat every now and then until the yellow warning message disappears. It is important to let the warning message resolve before proceeding into the next step as it might otherwise cause data discrepancy.

Cycle actions menu showing Approve entitlement button for bulk entitlement approval

Note: If a yellow warning message resolves, you may click on Entitlements beside Beneficiaries to verify its status.

Entitlements status view showing approved entitlements with updated approval state

You may also individually approve them by clicking on Entitlements and clicking on the checkboxes beside the entitlements, then click on the Action button and click Approve.

Individual entitlement approval interface showing checkboxes, Action button, and Approve option

You could also approve them all manually at once by clicking the checkbox beside Name then click on Select all. Click on the Action button then click Approve.

Bulk entitlement approval interface showing Select all checkbox, Action button, and mass approval options

A popup should appear, click on Approve to complete the approval of entitlements.

Entitlement approval confirmation popup with Approve button for final approval confirmation

Error handling#

If an error appears upon approving cycles or entitlements, it could be that the user account you are logged into does not have enough permissions to execute the step.

Steps to try:

  • Assign a Global Program Cycle Approver role into the user account. Learn more on assigning roles in the guide: User access

  • Update the cycle manager and/or entitlement manager approvers to Global Program Cycle Approver.