DRIMS User Guide

This guide is for program staff, warehouse workers, and field officers who use DRIMS to manage disaster relief supplies.

What Is DRIMS?

DRIMS (Disaster Response Inventory Management System) helps you track emergency supplies from when they arrive as donations all the way through to distribution to affected communities.

With DRIMS, you can:

• Record donations from organizations and track them into your warehouse

• Request relief supplies for areas affected by disasters

• Prepare and dispatch items from warehouses to distribution points

• Monitor stock levels across all your warehouses in real-time

• Handle returns when items come back damaged or unused

• Track everything by specific disaster incidents

What You'll Find Here

This guide covers the main tasks you'll do in DRIMS:

• Understand the Dashboard - How to monitor stock levels and alerts

• Receive a Donation - How to receive and process incoming donations

• Manage Inventory - How to view and manage stock levels

• Submit a Relief Request - How to submit and approve requests for relief supplies

• Process a Dispatch - How to prepare shipments and confirm deliveries

• Handle Returns - How to handle items returned from the field

Quick Start: Common Tasks

Jump directly to these guides for step-by-step instructions:

If you work in a warehouse:

• Receive a Donation - Record a donation that just arrived

• Manage Inventory - Check and manage stock levels

• Process a Dispatch - Prepare items for shipment to a field location

• Monitor alerts with the Understand the Dashboard

If you work in the field:

• Submit a Relief Request - Submit a request for relief supplies

• Process a Dispatch - Confirm that items were delivered

• Handle Returns - Send damaged or excess items back to the warehouse

If you approve requests:

• Submit a Relief Request - Review and approve requests from field staff

Before You Start

Permissions You Need

Your administrator assigns you one or more roles in DRIMS. What you can do depends on your role:

Your Role	What You Can Do
Viewer	View all DRIMS information but cannot make changes
Field Officer	Create requests for your assigned areas and confirm deliveries
Warehouse Staff	Receive donations, manage stock, and prepare dispatches for your warehouse
Request Approver	Approve or reject requests for relief supplies
District Coordinator	Coordinate relief operations in your assigned districts
Manager	Full access to all DRIMS features and settings

If you try to do something and see a message saying you don't have permission, contact your system administrator.

Disaster Incidents

All DRIMS operations are linked to a specific disaster incident (for example, "2025 Flooding - Western Region"). Your manager or coordinator creates these incidents when a disaster occurs.

When you create donations, requests, or dispatches, you'll always select which incident they relate to.

Are You Stuck?

Can't find the DRIMS menu? You may not have DRIMS access. Ask your administrator to assign you a DRIMS role.

Don't see any warehouses or areas in the dropdown lists? Your administrator needs to assign you to specific warehouses or geographic areas. Contact them to request access.

Need to do something not covered in this guide? Ask your supervisor or system administrator for help.

Next Steps

Choose a guide from the list below based on what you need to do:

• Understand the Dashboard
• Receive a Donation
• Manage Inventory
• Submit a Relief Request
• Process a Dispatch
• Handle Returns